Confirmation:
You will receive confirmation within minutes. If you do not receive it, please contact our customer support.

Cancellation Policy:
Bookings are non-refundable, non-changeable, and cannot be cancelled.
No refunds will be provided in case of unforeseen circumstances or extreme weather that result in the suspension of certain attractions.

• Please avoid wearing strong-scented perfumes, as animals are highly sensitive to odors.
• Visitors are strictly prohibited from feeding the animals unless authorized by the staff.
• All guests must reserve their visit date online before arriving at the park. Ensure you have your ticket ready for verification.
• Entry may be delayed if the park reaches its maximum capacity; visitors may need to wait for availability.
• Complimentary WiFi is accessible throughout the park.
• The park is stroller and wheelchair-friendly. However, strollers and wheelchairs must be folded before boarding the tram.

Booking Confirmation
You will receive confirmation within minutes. If you do not receive it, please contact our customer support for assistance.

• Avoid wearing strong-scented perfumes, as animals are sensitive to odors.
• Feeding animals is only allowed with staff permission.
• Entry may be subject to availability if the park reaches full capacity; visitors may need to wait.
• Free WiFi is available throughout the park.
• The park is stroller and wheelchair-accessible. However, strollers and wheelchairs must be folded before boarding the tram.

Opening hours

• Monday-Sunday: 08:30-18:00
• Last admission: 17:00

Booking Confirmation
You will receive confirmation within minutes. If you do not receive it, please contact our customer support for assistance.

• Avoid wearing strong-scented perfumes, as animals are sensitive to odors.
• Feeding animals is only allowed with staff permission.
• Entry may be subject to availability if the park reaches full capacity; visitors may need to wait.
• Free WiFi is available throughout the park.
• The park is stroller and wheelchair-accessible. However, strollers and wheelchairs must be folded before boarding the tram.

Eligibility

• Free admission for children aged 0-2.
• Local resident tickets are available for Singapore citizens, permanent residents, and holders of an employment pass, work permit, or dependent pass.

Opening hours

• Bird Paradise: Opens daily 9:00am – 6:00pm (last entry at 5pm).
• Singapore Zoo: Opens daily 8:30am – 6:00pm (last entry at 5:00pm)